Passenger bill of rights may let airlines ‘off the hook’ without an ombudsman: advocate

A consumer rights advocate is frustrated Canada’s proposed new air passenger bill of rights doesn’t include plans for an independent body that will review passenger complaints. Highlights of the proposed new regulations were released earlier this week. “The most polite thing I could say is that we’re disappointed in what is being produced. After all this […]

U by Kotex Sleek tampons recalled in Canada and U.S.

Kimberly-Clark is recalling regular absorbency U by Kotex Sleek tampons in Canada and the United States after reports of the tampons coming apart while being removed from the body. The American company says that in some cases, tampon users sought medical attention “to remove tampon pieces left in the body.” In a news release posted online Tuesday, […]

StatsCan’s plan to harvest private banking info on hold, pending investigation

The country’s chief statistician says his agency’s controversial plan to harvest individuals’ banking information is on hold until the privacy commissioner completes an investigation into widespread concerns about the project. Statistics Canada recently caught nine financial institutions off-guard by asking them to share the private banking information of Canadians in 500,000 dwellings across the country. […]

World economy strong enough to withdraw stimulus, Poloz says

The governor of the Bank of Canada says after a decade of low-interest rates around the world the global economy has reached stronger footing where stimulus can be “steadily withdrawn.” Stephen Poloz’s remarks Monday came as the Bank of Canada signals it will gradually raise its benchmark interest rate from its current level of 1.75 […]

B.C. man kicked off WestJet flight after falling asleep before takeoff

A B.C. man who recently suffered a stroke said he was left humiliated and out more than $1,000 after WestJet kicked him off a flight to Cuba and stranded his family at the Toronto airport. The airline removed Stephen Bennett from the Oct. 13 flight after he took a sleeping pill and fell into a deep […]

Greyhound service in Western Canada stops at midnight: Now what?

Small towns from Osoyoos, B.C., to Massey, Ont., will lose their bus connection to the wider world Wednesday night, when Greyhound Canada ceases its service to Western Canada. The last Greyhound bus pulls into a station in Western Canada Wednesday night at midnight, the victim of high costs and declining ridership, according to U.S. parent […]

Canadian skin care company Deciem closes stores — for now

Deciem, the upstart Canadian company behind the hugely popular The Ordinary Skin Care line, has closed its stores because of what the chief executive says is criminal activity within the company. But Brandon Truaxe — who also founded the company — has made outlandish claims in the past, prompting some to question whether this is […]

Why Canada Goose’s CEO has a love-hate relationship with counterfeiting

Canada Goose chief executive officer Dani Reiss has told customers for years they’ll never find a bathing suit emblazoned with his company’s iconic logo because it doesn’t make sense for the luxury winter apparel brand, but a quick search online will reveal he is sorely mistaken. Law enforcement and the Toronto-based company known for parkas […]

$40B LNG facility is the light at the end of a long tunnel for Canada’s natural gas sector

On Tuesday morning, hours after LNG Canada announced it would go ahead with its $40-billion export facility on the West Coast, analyst Martin King gave a presentation about the state of the oil and gas industry at the Calgary Petroleum Club in the city’s downtown. The LNG announcement is massive for the natural gas sector, […]

Freeland postpones UN speech today amid NAFTA talks and looming deadline

Foreign Affairs Minister Chrystia Freeland’s marquee speech today to the UN General Assembly has been postponed until Monday, and officials say there is a strong possibility someone else might have to deliver the remarks on Canada’s behalf. Officials in Freeland’s office say the minister, who is in the throes of an intensive, last-stage effort to secure a North […]